Jesus Hernandez

Jesus Hernandez is an experienced account management professional currently serving as an Account Manager at Sunwave, starting in December 2023, where responsibilities include leading customer account management, building client relationships, negotiating contracts, and ensuring the successful delivery of solutions. Prior experience includes a role as Sr. Client Success Manager at CareCloud from May 2022 to October 2023, managing a portfolio of enterprise and mid-market clients, monitoring customer satisfaction, and implementing process improvements. At Kipu Health, Jesus held multiple positions, culminating as Manager of Enterprise Billing Onboarding, overseeing client onboarding processes, and earlier roles in implementation and client support. Previously, at BCA Financial Services, Inc., responsibilities included managing consumer relations and presenting performance reports to senior management.