Catalin Andrei Marin

Catalin Andrei Marin has a diverse work experience, starting with their role as an IT Help Desk Technician at Superbet since July 2020. In this position, they serve as a primary point of contact for technical assistance, troubleshooting, and providing solutions to shop operators.

Prior to that, Catalin was an Account Manager at STEP IT Academy from May 2019 to June 2020. Their responsibilities included offering advice on products, locating products for customers, and addressing complaints professionally.

Before joining STEP IT Academy, Catalin worked as a Customer Service representative at RCS & RDS from February 2018 to June 2018. Catalin Andrei handled various customer inquiries, resolved concerns, and updated customer information in the database.

At Vodafone, Catalin held two roles. Catalin Andrei worked as a Sales Advisor from September 2017 to November 2017, where they approached customers, offered product advice, and resolved complaints. Catalin Andrei also served as a Retention Specialist from September 2016 to September 2017, developing strategies for customer retention, addressing queries and complaints, and collaborating with the Sales Manager on promotional activities.

Overall, Catalin Andrei Marin has gained experience in IT support, account management, customer service, sales, and retention throughout their career.

Catalin Andrei Marin's education history includes attending Step IT Academy Romania from 2018 to 2019, where they focused on web development and design. Prior to that, they studied at Liceul Teoretic Bilingv "Ita Wegman" from 2012 to 2016 and obtained a Bacalaureat degree in Mathematics and Computer Science.

In addition to their formal education, Catalin Andrei Marin has earned the Google IT Support Certificate and Google IT Support Specialization from Coursera. Catalin Andrei obtained these certifications in June 2022.