Dragana T.

Dragana T. has a diverse work experience in the customer service and casino industry. Dragana started their career in 2017 as a Casino Dealer at Grand Casino Beograd, where they worked until 2018. Dragana then transitioned to the role of Guest Service at the same company and stayed there until 2019. From 2019 to 2023, Dragana worked as a Customer Support Specialist at efbet Sports Betting & Casino. Currently, they are working as a Customer Support Representative at Superbet.

Dragana T. has a background in marketing and has attended the Business Academy. Dragana also studied at Peta beogradska gimnazija. Dragana has obtained several certifications related to marketing and customer service, such as Advanced Branding, Advertising on Facebook, Advertising on Instagram, Advertising on YouTube, Agile Requirements Foundations, Become a Marketing Specialist, Become a Social Media Marketer, Becoming a Product Manager: A Complete Guide, Build Your Skills In Customer Service, Building Rapport with Customers, Business Analysis Foundations, Customer Service Foundations, Customer Service: Call Control Strategies, Customer Service: Handling Abusive Customers, Customer Service: Problem Solving and Troubleshooting, De-Escalating Conversations for Customer Service, Growth Marketing Foundations, How to Write a Marketing Plan, Ideation for Marketers, and Learning to Write Marketing Copy. These certifications were obtained from LinkedIn in October 2022. Dragana's degree and field of study at the University of Belgrade Faculty of Law are not specified.