JK

Judith Kerklo

Director Of Customer Service at Superior Graphite Company, Inc.

Judith Kerklo has extensive experience in customer service management. Judith began their career as a Customer Service Manager at Superior Coffee & Foods, a division of Sara Lee Corp., from 1993 to 1997. Judith then joined Wilton Industries in 1997 as a Senior Customer Service Manager, where they implemented organizational changes to improve customer service processes and quality. Their role at Wilton Industries also involved reorganizing teams to provide better responsiveness to customers. Since 2017, Judith has been the Director of Customer Service at Superior Graphite. In this role, they lead a global customer service team and manages key accounts to drive increased sales. Judith is responsible for guiding customer experience and service, managing team workload, and overseeing offices in Sweden and Illinois with frequent travel overseas.

Judith Kerklo holds a Bachelor's degree in Arts (BA) from Binghamton University. Details regarding the start and end years of their education are not provided.

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Timeline

  • Director Of Customer Service

    October, 2017 - present