Superior Loan Servicing
Chris Hammond is an experienced executive in customer service and call center operations, currently serving as Executive Director of Customer Service at Superior Loan Servicing since November 2023. Previous roles include Call Center Director at FragilePAK, where oversight of customer service operations was crucial, and Owner/Regional Director at Anago Cleaning Systems, emphasizing specialized green cleaning services. Hammond also held the position of Contact Center Director at Consumers Credit Union, managing strategic planning and team leadership, and was Site Director at ArroHealth, initiating a health information contact center. Earlier experience includes significant leadership at Wells Fargo, directing a high-volume phone bank center. Chris Hammond holds a Bachelor of Business Administration in Marketing from the University of North Texas.
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Superior Loan Servicing
Our mission is to provide the best loan servicing experience in the private, hard-money market. It starts with understanding your business, then tailoring our services to fit the needs of your clients. By providing exceptional service and operational expertise, we help our partners focus more on what they do best -- closing deals. We do more than just collect and disburse monthly payments and prepare documents, we strive to be a strategic partner so our clients can transform their business and propel it to greater heights. Our friendly staff answers every call personally and gets you the answers quickly the first time. Our fastest growing client segment is the private lender transferring their service from other large, institutional servicers who don't or can't go that extra mile.