Jocelyn Jones

Jocelyn Jones is an experienced Contact Center Manager currently working at the City of Philadelphia and Superior Plus Propane. With a background in operations management and program management at companies like MAXIMUS, Jocelyn has demonstrated expertise in strategizing, increasing productivity, and overseeing large-scale contact center operations. With a Master's Degree in Business, Management, Marketing, and Related Support Services, Jocelyn has a strong educational background to complement their professional experience.