ER

Emilie Roze

Customer Care at Supermood

Emilie Roze has a diverse work experience history. Emilie'smost recent role was as a Customer Care representative at Supermood, starting in April 2023. Prior to that, they worked as a Customer Success Manager at Humapro from September 2022 to May 2023. In this role, they focused on gathering employee feedback to identify their needs and help improve their employee experience.

Before their time at Humapro, Emilie held the position of Créatrice Bonheur (Happiness Creator) at Biotyfull Box from January 2018 to September 2022. Emilie was responsible for ensuring customer satisfaction and creating a positive experience for them.

Emilie also has experience as a Journaliste Pigiste (Freelance Journalist) at Non Stop Group from March 2017 to January 2018. Prior to that, they worked as a Gestionnaire Technique Client - Affectation des Ressources (Technical Client Manager - Resource Allocation) at Orange from July 2015 to July 2016.

Additionally, Emilie has worked as an Hotesse d'accueil (Receptionist) at Berlin Bar from October 2014 to December 2015. Emilie also served as an Assistant d'éducation (Teaching Assistant) at Lycée Francis de Croisset from October 2013 to September 2014, where they managed external and boarding students, provided academic support, and organized events for the boarding community.

Furthermore, Emilie gained experience as a Journaliste (Journalist) at Presse Océan from July 2013 to September 2013 and as a Journaliste Stagiaire (Intern Journalist) at Presse Océan from October 2012 to February 2013. In both roles, they focused on writing articles, including reports, profiles, and news stories.

Before their career in journalism, Emilie worked as a Rédactrice en chef Adjointe (Deputy Editor-in-Chief) for the magazine "Entre Autres" at Université de Rennes 1 from September 2012 to June 2013, where they were responsible for the budget, distribution, content creation, editorial decisions, and layout of the magazine.

Overall, Emilie Roze has a wealth of experience in customer care, employee experience, journalism, and management roles.

Emilie Roze began their education at Lycée Amiral de Grasse from 2008 to 2010, where they obtained a Baccalauréat in Sciences économiques et sociales. Emilie then pursued higher education at Université Côte d'Azur from 2010 to 2012, earning a DUT in Information Communication with a specialization in Journalisme. Emilie furthered their education at Université de Rennes I in 2012 and 2013, where they obtained a Licence in Information Communication with a specialization in Presse Magazine.

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