Nicholas Klassen

Nicholas Klassen is a seasoned program manager with extensive experience in customer success and technical support across various industries. Currently serving as Principal Program Manager at Supernova Technology™ since March 2023, Klassen previously held the position of Senior Manager of Customer Success - Partner Development at Amount, where leadership of a team of enterprise account managers contributed significantly to company revenue. Prior roles include Head of Customer Solutions and Head of Technical Support at project44, where Klassen played a crucial role in driving customer experience and organizational growth amidst significant scalability. Early career experience includes engagement as an Enterprise Customer Success Manager at Wind River, with a focus on high-value accounts and technical support roles, along with foundational experience in IT and support at Pilgrim Nuclear Power Station. Nicholas Klassen holds a degree in Computer Engineering from the University of Massachusetts Dartmouth.