Diego Alamir

Diego Alamir is a seasoned professional with extensive experience in customer experience management, content consulting, and team leadership within the technology and media sectors. Currently serving as a Customer Experience Manager at Skybound Entertainment, Diego oversees e-commerce, community, and gaming support, while also consulting for HubSpot and running Organic Media, a company focused on SEO-optimized content. Prior roles include CX Program Consultant at RAR3LABS, Team Supervisor at Dapper Labs, and Client Services Manager at Yahoo. Diego’s career demonstrates a commitment to optimizing customer journeys and delivering high-quality support across various platforms and industries. Diego holds a BA in Sociology from San Francisco State University and an Associate's degree in Sociology from Berkeley City College.