James Ratcliffe is an experienced professional in the software support and technology sector, currently serving as Director of Sales Enablement at Support Revolution since October 2025. Prior to this role, James held various positions at Rimini Street from May 2017 to September 2025 as a Services Solution Architect, and spent 17 years at SAP, where responsibilities included deployment support, business development, and training for Enterprise Support. James began a career in telecommunications as a Sales Administrator at European Telecom and worked as a Customer Account Manager at Mediacom Telefacilities Ltd. James's extensive background spans over two decades in sales, support, and consulting within the Oracle and SAP markets.
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