SupportLogic
Jacob Mathew has a work experience in the field of software engineering and web development. Jacob started their career in 2016 as a Web Application Developer at Bookconnect Tech Solutions Pvt Ltd, where they worked until 2017. In 2017, they joined TivonaGlobal Technologies as a Senior Software Engineer. Jacob is currently working as a QA Engineer at SupportLogic, a position they have held since 2019.
Jacob Mathew earned a Bachelor of Technology (BTech) degree in Electrical, Electronics, and Communications Engineering from Rajagiri School of Engineering and Technology in Rajagiri Valley P.O, Kakkanad, Kochi- 682 039. Jacob attended the institution from 2007 to 2011.
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SupportLogic
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SupportLogic delivers the world’s first continuous service experience (SX) management platform that enables companies to understand and act on the 'Voice of the Customer’ in real-time to immediately improve service delivery and build healthy and profitable customer relationships.