☁ Jessica "CLOUD CX GURU" Voss ☁

Jessica "CLOUD CX GURU" Voss has a strong background in the field of customer experience and sales. ☁ Jessica "CLOUD CX currently works as an Enterprise Sales professional at SupportLogic, a position they started in 2021. In the same year, Jessica also founded the podcast "The Contact Center Gurus".

Prior to their current roles, Jessica served as a PACE Ambassador at the Professional Association for Customer Engagement (PACE) in 2020. ☁ Jessica "CLOUD CX also co-founded Cloud Tech Gurus in 2019 and worked as an Advisor at BWG Strategy LLC and GLG in the same year.

Jessica's experience in sales and customer engagement includes their role as the Country Manager at Cirrus Response Inc from 2020 to 2021. Before that, they were the Global Sales Lead at Zones, LLC from 2018 to 2020. ☁ Jessica "CLOUD CX also worked as a Global Enterprise Sales professional at Bright Pattern from 2016 to 2017 and as an Enterprise Sales Director at Five9 from 2014 to 2016.

Jessica "Cloud CX Guru" Voss received their Bachelor of Science degree in Business/CIS from Arizona State University, where they studied from 2000 to 2004. In addition to their undergraduate education, they obtained a certification as a CXPA Professional Member from the Customer Experience Professionals Association (CXPA) in October 2021.