SupportMart
Shiv Narayan Tiwari is a seasoned professional with extensive experience in sales and technical support. Currently serving as a Senior Sales Executive at SupportMart since December 2016, Shiv has developed a strong background in client relations and sales strategies. Previously, Shiv worked at iYogi as a Technical Support specialist for a brief period and gained valuable recruitment experience at OKAYA from June 2015 to September 2016. Shiv holds a Bachelor of Technology degree in Electronics and Instrumentation from Greater Noida Institute of Technology, completed in 2015.
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SupportMart
With a commitment to excellence, SupportMart is growing at a robust pace in the field of premium customer support for a spectrum of domains and is diligently poised at a decent altitude in the said arena. Foraying into one domain after the other, we have so far mastered the art of crafting excellent customer care for Travel, Technical support, Health care, Finance and CRM Solutions and are heading on towards setting up few other niches in the field of customer support business. • Our exclusive support resources for each one of the domains are incorporated after a tough scrutiny. • Human resources with relevant academic background are hired. • Months of training sessions and mock drills for the representatives make them confront every situation with diligence. • Standard operating procedures are what we follow with the state of the art concepts in cutting edge technology. • We follow the phenomenal principles that add value to our clients’ business with the guide lines projected by the clients and the relevant industry. • All this at an affordable price is the most alluring thing we are significant for.