Humberto Aparicio

Customer Support Specialist at SupportPay

Humberto Aparicio has a strong background in customer support, starting with their current position as a Customer Support Specialist at SupportPay since 2022. Prior to that, they worked at Fluent Forever from 2020 to 2022, where they were responsible for attending to client email requests, providing technical and billing support, moderating social media, and writing articles for the company's Help Center. Humberto also gathered user feedback, reported bugs, and designed engagement projects. Before joining Fluent Forever, Humberto worked as a Client Support Specialist at Conduent from 2018 to 2020. Humberto was also a Technical Support Representative at TELUS International Central America from 2015 to 2018 and at Allied Global BPO from 2014 to 2015.

Humberto Aparicio pursued their undergraduate education from 2011 to 2015 at the Universidad de San Carlos de Guatemala. During this period, they focused on the field of study in Biochemistry. No specific degree is mentioned in the provided information.

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Previous companies

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Timeline

  • Customer Support Specialist

    July, 2022 - present