Stacie Heffern

Stacie Heffern is an accomplished Operations Manager at SureStep Systems Integrator since February 2020 with a robust background in business process analysis and improvement, having previously held key positions at Portfolio+ Inc. and Strategic Information Technology. Demonstrating expertise in Six Sigma and Lean methodologies, Stacie has consistently driven significant cost savings, enhanced operational efficiency, and implemented process improvements across various organizations. With leadership experience managing teams of analysts, successful project oversight, and a Master's degree in Organizational Leadership from The University of Queensland, Stacie has developed a strong foundation in strategic planning and client relations. Stacie's diverse educational background, including a BA in Philosophy and a BA in Criminal Justice and Public Policy, complements a comprehensive skill set in business analysis and operational management.