Carl Byrd

Carl Byrd is a Technical Product Manager at Surgence since January 2025, bringing extensive experience in product ownership and agile methodologies. Previously, Carl served as Principal Product Owner at Mapware from February 2022 to January 2025, where significant improvements were made, including a 60% reduction in time to market through the implementation of Scrum and Scaled Agile techniques. As Product Owner at Jackson Hewitt Tax Service Inc. from June 2016 to February 2022, Carl coordinated rapid strategy sessions to facilitate Covid relief payment distribution to over 2 million recipients. While at LabTech Software (ConnectWise) from September 2012 to June 2016, Carl led the transition from Waterfall to Scrum, significantly enhancing team productivity and streamlining continuous integration processes.