Jessica Bard

Senior Customer Support Specialist at Surprise.com

Jessica Bard is an experienced professional currently serving as a Learning and Development Manager at Similarweb since August 2023, after a role as Product Support Specialist. Prior to this, Jessica was a Senior Customer Support Specialist at Surprise.com, where project management and training delivery were key responsibilities, achieving a 100% satisfaction rate. Jessica also worked as a Masa Israel Teaching Fellow, designing lessons to enhance English proficiency, and as an Office Manager at LionTutors, focusing on employee training and fostering a collaborative environment. Additional experience includes writing marketing content as a Grants and Development Intern at The Jaffa Institute and conducting research as an Undergraduate Research Assistant at Penn State University. Jessica holds a Bachelor of Education in Education and Public Policy from Schreyer Honors College at Penn State.

Location

Tel Aviv, Israel

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