Surprise.com
Reginald Ward is an experienced customer success professional currently serving as a Customer Success Manager at Surprise HR since January 2022, where responsibilities include building client relationships and facilitating onboarding sessions. Prior roles include Customer Experience Associate at Biogen, Patient Services Coordinator at PennyMac Loan Services, Home Loan Specialist at Amazon, and Fulfillment Associate at North Carolina State University. Reginald's educational background includes a Bachelor of Arts in Psychology from North Carolina State University, earned in 2020.
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