SurveyMonkey
Farnaz Toiserkani is a seasoned Customer Success professional with extensive experience across various high-profile technology companies. Currently serving as a Senior Customer Success Manager for Strategic Key Accounts at SurveyMonkey since September 2025, Farnaz excels in client relationship management and delivering exceptional user experiences. Prior roles include Senior Customer Success Manager positions at Klue and DocuSign, where Farnaz managed significant enterprise accounts and enhanced client satisfaction through tailored support. With foundational experience in Technical Support at Compuware Corporation and a Bachelor's Degree in Computer Software Engineering from Azad University, complemented by project management training from Humber College, Farnaz combines technical expertise with a strategic approach to customer success.
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