Mollie Carlos

Mollie Carlos has extensive experience in strategy and operations within the technology sector, currently serving as Senior Director of GTM Strategy & Operations at SurveyMonkey since July 2017. Previously, Mollie held various positions at SurveyMonkey, including Director of GTM Operations, Director of Customer Operations, Senior Manager of Customer Operations, and Support Enablement Program Manager. Prior experience includes serving as Senior Support Enablement Specialist at Jive Software, where the implementation of a Support Enablement program standardized product knowledge and support processes. Mollie's career began at InterCall, where responsibilities included developing training tools as Web Operations Compliance Trainer. Mollie holds a degree in Liberal Arts and Science with a focus on Political Science from the University of Colorado Denver.