Mikhil Mathew

Senior Customer Success Manager - EU / UK at SurveySparrow

Mikhil Mathew has worked in a variety of roles since 2017. Mikhil began as a Social Media Marketing Intern at Futwork, and then worked as a Social Media Marketing at Saraff Ventures. In 2019, they worked as a Project Intern at NTN Bearing Corporation and an Associate Business Analyst at Ramco Systems. In 2021, they became an Onboarding Specialist at Freshworks, and in 2022 they were a Customer Success Manager at SurveySparrow. Most recently, they have been a Member at Customer Success Collective since 2023.

Mikhil Mathew's education history includes a Bachelor of Business Administration - BBA from Madras Christian College from 2016 to 2019, a 12th Standard (C.B.S.E) from Sagar Public School from 2014 to 2016, and a 10th Standard (I.C.S.E.) from The Sanskaar Valley School from 2009 to 2014. Mikhil is currently enrolled in an Executive Program at the Indian Institute of Management Jammu from 2021 to 2022. Additionally, they have obtained several certifications including Freshworks CRM, Marketing Leadership Certification, Fundamentals of Digital Marketing, Procurement and Logistics, Break the Chain of Covid-19 Infection - Community Immunity Ambassador, Microsoft PowerPoint 2013, Ramco Certified CRM Associate, Google My Business Basics, Microsoft Dynamics 365 for Customer Service, Logistics L1, Google Analytics for Beginners, HubSpot Sales Software, and HubSpot Sales Software.

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Timeline

  • Senior Customer Success Manager - EU / UK

    July 1, 2024 - present

  • Senior Customer Success Manager

    June 1, 2023

  • Customer Success Manager

    July, 2022