Olivier Choux

Olivier Choux is an experienced technology professional with over two decades in technical support and network engineering. Currently serving as the APJ Customer Support Manager at SUSE since February 2016, Olivier has been pivotal in the establishment and development of the Singapore Support Center team, focusing on team onboarding and training. Previous roles include Senior Technical Support Engineer and Team Lead at Novell, where Olivier provided support for NetWare OS and mentored team members, as well as Customer Support Engineer at Intel Corporation, delivering bilingual support for Intel products. Olivier’s extensive career also includes positions at Hewlett Packard, Orange, and several other companies, where responsibilities ranged from troubleshooting and issue resolution to technical training and project management. Olivier holds a Bachelor's degree in Computer and Information Sciences and has a strong background in network management and customer service support.