Mikael Erkkilä

Mikael Erkkilä is an experienced IT professional specializing in Service Desk and On-site Support, currently working at Raksystems Suomi since December 2023, providing comprehensive support in Windows and Mac environments, software and hardware diagnostics, and customer service within a hybrid cloud setup. Previous roles include similar positions at LähiTapiola Rahoitus, Chilit Oy, and Vantaan Energia Oy, demonstrating a consistent focus on user/device administration and customer support. Mikael’s background also includes remote support at HCL Technologies and creative roles in video production for Skanska Oy and Tiitus Group Oy. Mikael holds a degree in Information and Communications Technology from Keski-Uudenmaan koulutuskuntayhtymä Keuda, completed between 2017 and 2019.