Audrey McDonald, MA, is a seasoned human resources professional with extensive experience leading HR functions across various organizations. Currently serving as Senior Director of Human Resources at Sutherland since July 2015, Audrey aligns HR strategies with organizational goals, implementing employee engagement and retention programs that have achieved over $1M in annual savings and a 14% reduction in attrition. Prior roles include Director of Human Resources at Sutherland and Human Resources Manager at TeleTech, where oversight included managing HR teams and optimizing performance and compliance for remote employees. Before these positions, Audrey worked as a Senior Human Resources Analyst for the City of Santa Clarita, consulting on multiple HR functions. Audrey holds a Master of Arts in Organizational Management from Azusa Pacific University and a Bachelor of Arts in Liberal Arts and Sciences from California State University, Northridge.
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