Mirriam Ntshelleng Molefe

Subject Matter Expert

Mirriam Ntshelleng Molefe is a dedicated professional with over five years of experience in customer service. Currently serving as a Subject Matter Expert at Sutherland, Mirriam specializes in assisting agents with complex travel-related queries and enhancing service quality through training and knowledge-sharing. Previously, Mirriam held roles at First National Bank, Bytes Peoples Solutions, and TransUnion, where responsibilities included technical support, account management, and customer service. Mirriam holds a B-tech Intermediate Diploma in Contact Centre Skills, obtained from the World Outsourcing Learning Center.

Location

Johannesburg, South Africa

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