Mohamed Nassef

Mohamed Nassef is a Senior Director at Sutherland, specializing in customer experience and operations within the BPO industry. With over 16 years of extensive experience across various functions, they have successfully led transitions and transformations, enhancing client relationships in the CME and DBS domains. Mohamed's career includes roles as a Tour Guide, Back Office Assistant, Technical Trainer, and Team Leader at multiple organizations, demonstrating a solid foundation in service delivery and project management. They hold a degree in Tourism and Travel Services Management from the Faculty of Tourism and Hotels.