Patrick Tongol

Patrick Tongol is a Senior Manager of Account Management at Sutherland Global Services Inc., where they currently manage Retail Phones and Chat Lines of Business, overseeing more than 32 teams and a flexible headcount of up to 1,000 consultants. With a career in the BPO industry starting in 2007, Patrick has progressed from Team Manager to Senior Account Manager, demonstrating expertise in managing large-scale operations, optimizing productivity, and enhancing employee satisfaction. They hold a Bachelor’s Degree in Business, Management, Marketing, and Related Support Services from Holy Angel University, which they completed in 2007.