Salah Aboud

Salah Aboud is a seasoned professional in customer experience and operations management with extensive expertise in overseeing large teams and optimizing operational processes. Currently serving as the Director of Customer Experience & Quality at Sutherland since October 2024, Salah previously held significant roles, including Global AI Data Business Operations Manager at LXT, where oversight of operations, training, and quality for AI data training was pivotal. Salah's experience also encompasses managing call center operations as Site Manager at Raya CX, ensuring client satisfaction and achievement of KPIs, and fulfilling various managerial positions at Teleperformance, where foundational skills in leadership and customer service were established. Salah holds a Master’s degree in Business Administration from the Cardiff Institute and a Bachelor's degree in Physical Therapy from Cairo University.