Sanny Cunanan is the Director of Quality and Process Improvement at Afni, Inc., bringing a wealth of experience as a Six Sigma Black Belt specializing in Interaction Analytics. With a proven track record in business transformation, performance optimization, and risk mitigation, Sanny has successfully implemented strategies across various sectors, including telecommunications and finance. Prior to this role, Sanny held positions such as Process Improvement Manager and Operations Supervisor, demonstrating a consistent commitment to driving results and delivering tangible returns on investment. Sanny earned a Bachelor of Science degree from Ateneo de Manila University in 2007 and currently serves as the Senior Director of Customer Experience at Sutherland.
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