Tarek Ragheb

Tarek Ragheb is a seasoned professional with extensive experience in account management, customer operations, and technical support. Currently serving as a Senior Account Manager at Sutherland since August 2023, Tarek previously held positions at Homzmart as Customer Operations Manager and Customer Excellence Manager, overseeing the back office and complaints team. Prior experience includes a role as Seller Support Supervisor at Amazon, leading a team to assist sellers with various inquiries, and numerous managerial positions at Vodafone Egypt, where Tarek was responsible for service center operations, customer experience strategy, social media management, and complaints handling across various channels. Tarek began a career as a GIS Specialist at Global GeoBits and holds a Bachelor of Engineering in Urban Planning from Cairo University.