Rachel Calo is an experienced professional in customer success and operations management, currently serving as a Senior Customer Success Associate at Swag.com since February 2022, after beginning as a Customer Success Associate. Prior to this role, Rachel worked as a Sales Coordinator at Montage International from August 2021 to February 2022. Rachel's extensive experience also includes serving in various capacities at Merri-Makers from May 2014 to October 2021, including Operations Manager, Event Coordinator, and Administrative Assistant. Rachel holds a Bachelor's of Arts degree in Hospitality and Tourism Management from Fairleigh Dickinson University and an Associate in Arts degree in Business Administration and Management from Raritan Valley Community College.
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