Mark Shilaff

Mark Shilaff is an accomplished professional with extensive experience in customer service and operations. Currently serving as a Senior CX Trainer at Concentrix since October 2021, Mark also holds the position of Director of Customer Service at Errand INC and has been involved in operations at Swagelok Northern California since May 2018. Mark's academic background includes a Master's Degree in Educational Technology from the University of San Francisco, an M.B.A. in Business Administration from Notre Dame de Namur University, and a Bachelor's Degree in Business Administration from the University of San Francisco, complemented by a Certificate of Marketing from San Francisco State University.

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San Francisco, United States

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Swagelok Northern California

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For five decades Swagelok Northern California has provided general purpose and specialty fluid system products and services to California and Nevada companies. How may we help you? Please visit our website or give us a call at 510-933-6200. From Salinas to San Jose to Santa Rosa... from Sacramento to Redding to Reno and beyond... thousands of northern California and northwestern Nevada companies rely on Swagelok Northern California for fluid system solutions. Here quality means more than providing reliable components; it means ensuring you receive maximum value. At our website you'll find ways to save and enhance safety with local services, hundreds of free resources, and easy access to local information on Swagelok products. Follow us here for industry and R&D news from our local team. Stay up to date with our newsletter, Mission Critical. To reach us by phone, please call 510-933-6200.


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