Dominic Simmons

Dominic Simmons is a seasoned professional with over 24 years of experience in customer service and operations management across various industries. Currently serving as the Head of Customer Service at Swale Heating Limited since September 2019, Dominic has successfully integrated extensive team leadership with a long-standing company expertise in boiler installation and heating system maintenance. Previous roles include Vendor Manager at Avantia Group, Head of Operations at Capita Insurance Services, and Head of Customer Services at Dovetail Services (UK) Ltd, among others. Dominic's career is marked by a consistent focus on enhancing customer experiences, managing substantial teams, and delivering operational excellence. Dominic holds education credentials from Hult Ashridge, completed in 2015.