Gusthavo Fidelis

Gusthavo Fidelis is an experienced professional specializing in operations management and analysis within the technology and services sector. Currently serving as an Especialista de Operacoes at Swap since October 2024, Gusthavo previously held multiple roles at Dock from February 2020 to October 2024, where responsibilities included supporting supplier implementation and creating strategic presentations for decision-making in customer service operations. Prior to Dock, Gusthavo worked at Konecta Brasil from November 2017 to January 2020, focusing on contract compliance and operational support, and began a career at Entersec Sistemas de Segurança Ltda. from October 2012 to December 2016, concentrating on technical support and electronic equipment maintenance in the hospitality industry. Gusthavo holds a Bachelor of Engineering in Robotic/Mechatronic Engineering from Universidade Paulista, obtained in August 2018.