Alexandra Deschang

Alexandra Deschang is a highly skilled professional with extensive experience in customer service and eCommerce support. Currently serving as a Trilingual eCommerce 2nd Level Support Senior Specialist at SWAROVSKI since March 2020, Alexandra provides active assistance to online shops and customer service teams across EMEA, NAM, and APAC, while also enhancing tools and processes for efficiency. Prior experience includes roles at The Stars Group, managing player experience and technical support, and supervising front desk operations at Best in Jaco. Alexandra holds two bachelor's degrees in Hotel Administration and Food and Beverage Management from Universidad del Turismo.