Dulce Gutierrez

Dulce Gutierrez is an accomplished executive with over 10 years of experience in the luxury industry, specializing in market penetration through sales, training, and events. Currently serving as the Head of CX Academy Latam at SWAROVSKI, Dulce has also held roles such as Training Manager at Sisley Paris and Latam Training Manager at Salvatore Ferragamo. Previous positions include Sales and Education Executive at LVMH Perfumes & Cosmetics, where Dulce drove market growth and trained a large team of Beauty Advisors. Dulce's educational background includes degrees in Fashion Marketing and Computer Systems Engineering from prestigious institutions in Mexico.