Pooja Suri

Pooja Suri is a seasoned professional with extensive experience in training and customer experience management. Currently serving as the CX Academy Training Manager for South Asia at SWAROVSKI, Pooja also holds the position of CX Academy Trainer, overseeing training initiatives in India, Nepal, Bangladesh, Maldives, and Indonesia. Previous roles include Head of Training at Colorbar USA and Training Manager at SWAROVSKI, in addition to a managerial position at Reliance Retail and a training role at the Indian Retail School. Pooja Suri's background reflects a strong commitment to developing training programs that enhance customer experience across diverse markets.