Brandon Spoerl

Brandon Spoerl is an accomplished sales operations and contact center leader with extensive experience in enhancing customer experience and operational efficiency. As the Inside Sales Operations Manager at SWAT Environmental, Brandon has significantly improved sales answer rates and reduced abandon rates. Previously, as Call Center Operations Manager at U.S. Bank, Brandon managed a large team and achieved notable improvements in customer experience performance. Other roles at BloodCenter of Wisconsin, PLS Financial Services, and Wells Fargo demonstrate a consistent track record of increasing productivity, enhancing team performance, and implementing successful process improvements. Education includes a Bachelor of Science in Business Administration with a Management emphasis from Carroll University.