Cedrick Thng Kai Xiang

Senior Manager, Business Operations/ Solution Delivery Group Lead at SWAT Mobility

Cedrick Thng Kai Xiang has a diverse work experience with various companies. Cedrick started their career at Prudential Assurance Company Singapore as a Financial Sales Consultant, where they graduated through the STAR program and qualified for FAST TRACK 2013 and QC 2013. In this role, they conducted in-depth reviews of clients' financial situations, provided information on products and services, and designed financial strategies for clients.

Cedrick then joined Zurich Insurance Company Ltd as a Senior Financial Consultant. During their time there, they achieved the mandatory sales targets in just one year, placing him in the top 10% of achievers in the agency. Cedrick also qualified for an international convention trip to Spain.

Moving on, Cedrick worked at Genesis Retail Pte Ltd as an Operations Change Lead. In this role, they contributed to the company's digitalization of operations and sales for brick and mortar retail stores. Cedrick identified operational deficiencies and implemented improvement projects to enhance quality and reduce waste. Cedrick also developed and improved service delivery processes, kept senior management informed, and successfully initiated a CRM project that generated additional sales.

Later, Cedrick joined ofo Singapore, where they held two roles. Cedrick started as an Operations Zone Lead, responsible for operational activities in a specific area. Cedrick then moved on to become an Operations Senior Cluster Lead, overseeing operations for multiple clusters.

Currently, Cedrick is working at SWAT Mobility as a Program Manager (Technical Delivery & Operations). Cedrick joined in May 2019 and is still employed there. Further details about their responsibilities in this role are not provided.

Cedrick Thng Kai Xiang completed their education from 2010 to 2013 at the University of London, where they pursued a degree in BSc Banking & Finance. Cedrick'sfield of study focused on banking and finance.

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