Kristin Mercado

Kristin Mercado, SPHR has a diverse and extensive work experience in the field of human resources. Kristin is currently serving as the People Support Director at SWCA Environmental Consultants since June 2022. Prior to this, they held multiple roles at DoorDash, including Senior Manager of Learning Delivery, Senior and People Growth Manager, and HR Business Partner, starting in 2018 and continuing until June 2022.

From 2017 to 2018, Kristin worked at Swift Transportation as the Director of Employee Relations and Compliance, where they led, coached, and developed the Employee Relations team. Kristin also conducted internal investigations and provided strategic support to approximately 10,000 employees in the Western Region. Before that, they served as the Senior Human Resources Leader and Talent Acquisition/Corporate Communications Specialist at Swift Transportation, responsible for various HR functions and employee portal enhancement.

In 2015, Kristin worked as an Employee & Organizational Development Consultant at Caltech, collaborating with managers on organizational changes and conducting HR investigations. Kristin started their career at Swift Transportation in 2006, initially as a Management Trainee gaining experience in different aspects of transportation operations. Over the years, they held positions as Training Specialist/Instructional Designer, Regional HR Manager, and Employee Relations Specialist, demonstrating expertise in training, communication, and employee relations.

Overall, Kristin Mercado's work experience showcases their proficiency in HR leadership, talent development, employee relations, and organizational change management.

Kristin Mercado, SPHR, obtained their Bachelors degree in Supply Chain Management from Arizona State University in 2005. Kristin then pursued further education and completed their Masters degree in Applied Leadership and Management from Arizona State University West in 2009. Additionally, in December 2009, they obtained the Senior Professional in Human Resources (SPHR) certification from HRCI.