Thameena Choudhury

Thameena Choudhury is a skilled professional with extensive experience in customer care and continuous improvement management. Currently serving as Continuous Improvement Manager at Sweaty Betty since October 2020, previous roles include Customer Care Team Lead and Customer Service Advisor. Thameena's experience at ASOS.com spanned from October 2017 to September 2020, where responsibilities included overseeing a team of up to 12 advisors, coaching, and ensuring high standards in customer service metrics. Prior to ASOS, Thameena worked at Avon as a Sales Representative and held positions such as Despatch Clerk at Single Resource and DLHE Telephone Interviewer at the University of Bedfordshire. Thameena holds a Bachelor's degree in Forensic Science from the University of Bedfordshire, earned between 2014 and 2017.