Emelie Gustavsson

Emelie Gustavsson is an experienced professional in digital accessibility and customer experience, currently serving as Accessibility Lead and Transformation Lead at Swedbank since October 2014. Emelie has successfully integrated digital accessibility and disability inclusion into the organization's practices while managing strategic initiatives in digital development and enhancing customer experience within Digital Banking. Previous roles include Project Manager in Digital Innovations & Solutions at Swedbank, Account Director at DigitasLBi Sweden, and Project Manager at BSP Marketing AB, among others. Emelie holds a Bachelor of Science in Nursing from Lund University and has pursued further education at IHM Business School and Berghs School of Communication.