Swedish Health Services
Felicia Truong is currently serving as a Patient Services Specialist at Swedish since May 2024. Prior to this role, Felicia worked as a UI Designer at Earlybrite from November 2023 to January 2024, where responsibilities included designing a learning management system for African students and creating a tutor dashboard to track student progress. Felicia's experience also includes serving as a Pharmacy Assistant at RITE AID from May 2021 to July 2023, managing patient profiles and performing administrative tasks. Earlier professional experience includes working as a Shift Lead and Barista at Boba Bothell from April 2018 to July 2020, delivering excellent customer service and managing a high volume of customer interactions. Felicia holds a Bachelor of Science in Biology from the University of Washington and an Associate of Science in Biology from Bellevue College, along with additional education from Designlab.
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