Sofia Hirvi

Sofia Hirvi is a skilled professional currently serving as a case officer and investigator at the Swedish Migration Agency since August 2022. With a background in customer service and office management, Sofia held various roles including receptionist at BemanningsKontoret and Hälsans Hus Landvetter AB, site responsible at Fitness24Seven, and client manager at Ericsson Digital Services. Sofia began a career in customer support as a customer advisor at Teleperformance. Academically, Sofia holds a master's degree in criminology and a bachelor's degree in sociology, both from the University of Gothenburg.