Cécile Rascagnères

Cécile Rascagnères has held a variety of roles in their career. In 2021, they became the Head of Customer Success at SweepBright, where they are responsible for structuring and scaling the Customer Success department, defining missions, monitoring KPIs, and improving customer service quality and satisfaction. In 2020, they were the Responsible Service Clients at Dougs Compta, where they managed the customer service team and improved customer satisfaction. In 2018, they became the Responsible Back-Office at KMH Gestion Privée, where they were responsible for physical and telephone reception, organizing events, creating graphics, and preparing, verifying, and completing financial and real estate dossiers for the wealth management advisors. In 2017, they were the Assistant Administrative and Middle-Office at Expert & Finance, where they were responsible for preparing, verifying, and completing financial and real estate dossiers for the wealth management advisors, writing and verifying patrimonial strategies, and analyzing TRACFIN. Cécile also held the role of Conseillère Accueil at Crédit Mutuel in 2017, where they were responsible for welcoming and advising customers and prospects, as well as handling administrative tasks, processing routine requests, and selling bank and insurance products. In 2015, they were a Gestionnaire Back Office at BNP Paribas. In 2014, they held two roles at Air Lorraine: Chargée de Communication and Documentaliste Iconographe, where they were responsible for structuring and organizing a multimedia database with Sharepoint, retouching images on Photoshop, and searching the database.

Cécile Rascagnères completed their Baccalauréat at Lycée Condorcet from 2007 to 2010. Cécile then studied at IUT Belfort-Montbéliard from 2010 to 2012, earning their DUT Techniques de Commercialisation in Marketing. Finally, from 2013 to 2014, they earned their Licence Professionnelle Fonds Iconographiques et Audiovisuels in Information, Communication from IUT Nancy Charlemagne.