Rubén Acosta

Ru B. is a CRM Business Analyst at Otis Elevator Co. since November 2019, where responsibilities include liaising between stakeholders, sponsors, and Scrum teams throughout the SDLC for CRM Dynamics services, utilizing Azure DevOps, SQL, and PowerBI. Prior experience includes an internship at Valyant AI, focusing on system testing, data visualization, and client interaction for natural language processing applications. Ru's background also encompasses a role as an ecommerce Business Analyst in an academic experimental project, where analysis and marketing strategies were developed based on product metrics. Volunteering as an External Communications Manager for Project Management Without Borders included overseeing marketing strategies and a team, and earlier business analyst experience at Pactic Media Concepts involved requirement gathering and ad campaign development. Ru holds a Master's degree in Management Information Systems with a focus on Business and Technology Innovation from the University of Colorado Denver.