Oliver Pekar

Oliver Pekar has extensive experience in the IT and customer support sectors, currently serving as the Global Lead of the Support Excellence and Escalation Team at Swift since April 2000. Pekar is responsible for ensuring high-quality incident handling and fostering operational excellence within support processes. Previous roles include Customer Service Support Manager, Customer Experience Transformation Leader, and Command Centre Manager, each focusing on enhancing operational efficiency and managing customer relations across various regions. Pekar's career began at Buik en Van der Horst as a Legal Employee, following an education in Economics and Law from Holtland College.