Natalia Guerra

In the professional career of Natalia Guerra, experience spans various roles primarily in operations, project management, and customer experience across several prominent companies. Currently serving as Manager of the CRM (Salesforce) Product team at Swile since April 2021, previous roles include SalesOps Manager and Service Ops Manager. At Uber, from May 2019 to May 2020, significant contributions involved developing a new Scaled Sales Program for the LATAM B2B Customer Experience team and expanding operations into multiple new markets. Prior to Uber, tenure at L'Oréal as a Senior Analyst involved optimizing the Collaborative Planning, Forecasting, and Replenishment (CPFR) program, while work at Votorantim Cimentos focused on risk management restructuring. Educational qualifications include two Engineer's degrees in Mechanical Engineering from Arts et Métiers and Universidade Federal do Rio de Janeiro, augmented by an extension course in Project Management from FIA.