Matthew Tinker

Matthew Tinker is an accomplished executive with extensive experience in operations and customer service within the financial services sector. Currently serving as the Chief Service Officer at Pepper Money ANZ since June 2011, Matthew holds overall accountability for Operations teams and the PSO Manila Servicing Centre. Previous roles at Pepper Money include General Manager Operations and Head of Collections. Matthew has also served as Unit Coordinator at Swinburne Online since March 2018, overseeing several business strategy and innovation courses. Prior experience includes senior management positions at Commonwealth Bank, where responsibilities encompassed customer assistance and collections management, and a business management role at BIG W. Matthew holds a Doctor of Philosophy in Business Administration from the University of Newcastle and has pursued advanced degrees in Analytics and International Management, enhancing a solid foundation in business and trade.