Ramses Tolosa

Ramses Tolosa is an experienced IT professional with a robust background in technical support and asset management. Currently serving as an Asset Provisioning Manager at Swinburne University of Technology since May 2018, Ramses has held various roles in different companies, including System Support Analyst at LinkedIn and Onsite Support Engineer at NST Worldwide Pty Ltd. With significant experience in helpdesk operations and incident analysis, positions have included Helpdesk Technician at GrainCorp and Incident Analyst at Isentia. Prior to these roles, Ramses worked with Fujitsu Australia Limited, where responsibilities involved leading service desk operations. Educational qualifications include a Certificate IV in Interactive Multimedia from TAFE NSW and a Certificate III in Customer Contact from Teletech.